Shipping policy

Shipping Policy

All products in our store are made to order. This means your item is produced specifically for you after your order is placed. Because of this, orders require processing time before they are shipped.

Order Processing

Orders are typically processed and prepared for shipment within [4–6 business days] after the order is placed.

Please note that processing times may vary depending on the product, order volume, holidays, or other circumstances.

Shipping

Once your order has been shipped, delivery times depend on the destination and shipping method selected at checkout. Estimated delivery times are provided at checkout where available.

Shipping times are estimates and are not guaranteed. Delays may occasionally occur due to carriers, customs, weather, holidays, or other circumstances outside our control.

International Orders

For international orders, delivery times may vary by country. Customers may also be responsible for any customs duties, taxes, or other import charges imposed by their destination country.

Order Tracking

When tracking information is available, it will be provided to you by email after your order has been shipped.

Please allow some time for tracking information to update after shipment.

Incorrect Shipping Address

Please make sure that your shipping address is correct before completing your purchase. We are not responsible for orders that cannot be delivered because an incorrect or incomplete address was provided.

If you notice an error in your shipping address, please contact us as soon as possible at alternativemailisha@gmail.com. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered production or been shipped.

Lost or Delayed Orders

If your order appears to be lost or has not arrived within a reasonable period after the estimated delivery date, please contact us at alternativemailisha@gmail.com with your order number.

We will investigate the shipment and work with the shipping carrier and fulfillment provider to resolve the issue where possible.